EFU General
EFU House at sunset, reflected in the harbour
94EFU House, Karachi — protecting Pakistan since 1932

Insurance built to outlast the risk.

From a single motor policy to the largest industrial risks in the country, EFU General underwrites with the balance sheet, the network and the digital tools to settle when it matters.

1932Founded
AA++Financial strength
ISO9001 certified
60+Cities served
LiveDigital claims
EFU General team
Your Partner in Every Claim
Nationwide Branch Network
24/7 Claims Support
94 Years of Trust
Contact Us
About EFU

Ninety-four years of standing behind our promises.

EFU General Insurance has underwritten risk in Pakistan since 1932, growing from a single office into one of the country’s largest general insurers. Our balance sheet carries an AA++ financial strength rating, and our operations are ISO 9001 certified.

By the numbers

Scale that turns a promise into a payment.

Capacity, reserves and reach are what separate a policy document from actual protection. Here is where EFU General stands today.

Years of excellence0+Continuous operation since 1932
Financial strengthAA++Insurer financial strength rating
Gross written premiumPKR 0BFull-year written premium
Branch network0+Branches and service points nationwide
Digital users0KActive portal and app accounts
Claims processed0KClaims settled in the last five years
EFU House at sunset reflected in the harbour
Our story

Nine decades, one commitment.

EFU has underwritten Pakistan through partition, industrialisation, catastrophe and the shift to digital. The through-line has not changed.

1932
Founded in Calcutta

Established as the first Muslim-owned general insurance company in the subcontinent.

1947
Head office to Pakistan

Operations move to Karachi and begin insuring a new national economy.

1980s
Industrial capacity

Engineering, marine and energy lines built out for large corporate risks.

2010s
Nationwide network

Branch and survey coverage extended across every major commercial centre.

Today
Digital by default

Quotes, payment, policy management and claims run end to end online.

Products

Cover for what you drive, own, build and ship.

All products
MTR

Motor Insurance

Comprehensive and third-party cover with workshop networks in every major city.

Learn more →
Car protected by an insurance shield
TRV

Travel Insurance

Schengen-compliant medical and trip cover, issued instantly online.

Learn more →
Suitcase, passport and globe with insurance shield
HME

Home Insurance

Structure, contents and allied perils cover for owners and tenants.

Learn more →
MAR

Marine Insurance

Cargo, hull and inland transit cover for importers and exporters.

Learn more →
PRP

Property Insurance

Fire, allied perils and business interruption for commercial sites.

Learn more →
PA

Personal Accident

Individual, family and group schemes covering injury, disability and death.

Learn more
Why EFU General

The country’s largest risks sit with us.

Nine decades of underwriting judgement sit behind every policy we issue, backed by an AA++ financial strength rating and reinsurance treaties sized for catastrophe-level exposure. In-house surveyors and a documented turnaround target keep claims moving on every line.

Branches, service centres and panel workshops run from Karachi to Gilgit, with dedicated corporate teams for energy, engineering, marine and financial institutions. Buying, renewing, paying and claiming all happen online, without paper or a branch visit.

Insurance policy documents
Built for the Largest Risks
AA++ Financial Rating
In-House Surveyors
Corporate Specialist Teams
Get a quote
Corporate solutions

Industry programmes, not off-the-shelf policies.

Manufacturing
Manufacturing
Plant, stock and interruption
Healthcare
Healthcare
Facilities and liability
Construction
Construction
CAR and contract works
Oil & Gas
Oil & Gas
Upstream and downstream
Energy
Energy
Generation and transmission
Retail
Retail
Multi-location property
Banking
Banking
BBB, fidelity and cyber
SMEs
SMEs
Packaged business cover
Telecommunications
Telecommunications
Towers and equipment
Logistics
Logistics
Fleet, cargo and warehouse
9:41▮▮▮
EFU General
My cover
Motor · Comprehensive
Toyota Corolla
Policy MTR-2261-0094
Renewal
14 Mar
Wallet
PKR 5,000
Track a claim1 open
HOMEPOLICIESCLAIMSMORE
Notification
Renewal due in 14 days
Claim CLM-24-8871
Surveyor assigned
Mobile app

Carry your policy, not the paperwork.

Proof of cover, claim status and renewal payments in the same place — useful at exactly the moment you need them.

Policy management and instant documents
Claims tracking with live status
One-tap renewals and digital wallet
Notifications before cover lapses
Scan to download the EFU appDownload on the App Store
Scan to download the EFU appGet it on Google Play
Recognition

Awards and certifications.

2022Consumer Choice Award
2022Environment Excellence Award
2022
Corporate Social Responsibility Award
Presented in recognition of EFU General's outstanding contribution to corporate social responsibility initiatives.
Corporate Social Responsibility Award
2021Executive Green Supply Chain Award
Get covered

Ninety-four years of paying claims. Start yours in four minutes.

Buy online for personal cover, or ask the corporate desk to structure a programme around your exposure.